Manila, Philippines—February 4, 2016 – Teleperformance, the world’s leading provider of outsourced customer experience management services, recently awarded 30 employees during the Blue Diamond Club Awarding Ceremony held at DusitThani Hotel in Makati City.
Around 300 employees from the company’s 16 sites nationwide were nominated to the Blue Diamond Club, an exclusive recognition program for Teleperformance employees who best exemplify the company’s core values of Integrity, Respect, Professionalism, Innovation, and Commitment.
Through the stringent selection and evaluation process, thirty employees were chosen by the Blue Diamond Club Committee led by Teleperformance senior leadership team. The criteria for judging were based oneach core value of the company as it aligns with the nominees’character in the exercise of his profession.
The recognition rites were led by Teleperformance Philippines Managing Director Travis Coates together with thecompany’s department heads. The awardees were presented with a Blue Diamond Club plaque, cash prize, certificate of recognition, a commemorative pin and Blue Diamond Club jacket.
Commenting on the awardees’ performance, Travis Coates remarked, “I am truly proud of our Teleperformance employees who continue to serve as role models for the rest of the organization. May you continue to inspire our people to deliver their best and keep the passion for excellence alive at every customer touch point. Congratulations to the new members of the Blue Diamond Club!”
Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2014, it reported consolidated revenue of €2.8 billion ($3.7 billion, based on €1 = $1.33).
The Teleperformance Group operates 135,000 computerized workstations, with close to 182,000 employees across 274 contact centers in 62 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: SBF 120, STOXX 600 and France CAC Mid & Small.
Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company employs over 42,000 people in the country and operates more than 26,500 workstations in 16 business sites located across Metro Manila, Antipolo, Baguio, Bacolod, Cebu, and Davao.
In 2012 up to 2015, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry. In addition, Teleperformance received the AON Hewitt certification as 2014 Best Employer in the Philippines.
This 2016, Teleperformance marks its 20th year of continued excellence and leadership in the Philippines. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.